My journey with VA started when I was desperate to find a small agency who would be willing to help me to sell my property and not only selling but help me renovating it especially as I was living abroad at the time.
The reason I chose VA properties is because I wanted a personal service from a small and friendly agency.
Venessa the CEO was able to recommend builders with whom she’s had worked with in the past and created strong relationships. I began receiving quotes from recommended builders which I could not have had or explored properly using a computer or through phone calls.
At the time of selling my property, VA did everything they could to highlight the best of my property, put it forward to the right buyer and get me the best price for it. The property was advertised, the pictures were professional and made my property look really good.
Communication was always very good, I cannot complain especially with the time difference. The staff is very friendly over the phone and every time I came to the office.
Using VA made a huge difference in my situation because of the fact I live abroad. We build a relationship based on trust early on as I was guided throughout the whole process. VA made sure those extra things such as: ensuring there was heating in the property at all time, the lawn was cut, the bins taken out and ensured the property looked good and maintained. All that enhanced the sale of the property.
Finally, I got to meet with the buyer and my property was given to a happy family which makes me feel good and satisfied. All and all, it was a very positive experience!”