During VA office hours: (Monday to Friday: 9:00am – 18:00pm or 6:00pm)
In order to help you better and faster, please report any issues online using our property maintenance request form on our website.
Alternatively, call our head office team on: 01582 346203
request maintenance
Out of VA hours:
(Bank Holidays, weekends, weekdays: 6pm – 9.30am)
Please call VA Property Consultant Emergency Helpline on:
01582 380071
Emergencies
ONLY
Please note: This emergency service is free at the time of request. However, if the emergency is due to any act of negligence or responsibility of the tenant then you will be liable to reimburse the cost of the call out and any works carried out.