Our Estate And Letting Agents Team In Luton

Venessa AfonjaDirector

Describe in a few words a typical day for you at VA...
I don’t really have a ‘typical’ VA day as everyday is so different which is what I love most about VA! However there are a few core tasks which I do every day to ensure the business runs smoothly, these are tasks like checking rents are in and paid so we keep happy landlords, responding to emails and ensuring the VA team have all the resources and support they need to deliver a great service. I also get involved in cleaning the office most mornings as I believe a clean and tidy office tells a thousand words about our business standards!

What do you love the most in being part of the VA team?
I love the different personalities we have in the office which creates a great working atmosphere and office environment. This helps everyday no matter what the day brings to be a VA can do day!

What did you want to be when you were a kid?
I wanted to be a doctor, well actually my parents wanted me to be a doctor, I think I wanted to be in fashion

What is your biggest goal in life?
To be content, happy and work less hours making more money doing what I love – VA!

Gavin DickSenior Property Lister

Describe in a few words a typical day for you at VA...
Every day is different and I am always concentrating on my customers: vendors, landlords and applicants with the VA team. I am in charge of making the right decisions at the right time in order to satisfy all parties. I am always on the phone and love WhatsApp.

What do you love the most in being part of the VA team?
The great spirit of the team and a genuine focus on making people happy.

What did you want to be when you were a kid?
Always a travel writer. I still do.

What is your biggest goal in life?
Enjoyment and achieving success by over achieving in everything I do. Look forward to meeting you soon.

Emma BurroughsTenancy Manager

Describe in a few words a typical day for you at VA...
No day is ever the same at VA, dealing with renewals and rent increases, deposit disputes, inspections, check outs and ensuring properties are ready for clients!

What do you love the most in being part of the VA team?
I love how different we all are but work as a great team which creates a fab working atmosphere.

What did you want to be when you were a kid?
I wanted to be a physical instructor in the Army.

What is your biggest goal in life?
To be happy, healthy and successful and to live life to the fullest.

Emma InnsTenancy Administrator

Describe in a few words a typical day for you at VA...
I handle almost all things pre-tenancy; I cover everything from referencing to certificates. As I'm office-based, I'm mostly behind the scenes meaning you'll usually find me at my desk problem solving and getting tenants into properties. I complete local inspections (LU1) and help out with all areas when there's time but the VA sales team keep me busy finalising deals.

What do you love the most in being part of the VA team?
The VA team. It's never dull and every day is an experience.

What did you want to be when you were a kid?
Anything and everything. From a song-writer to a vet to a journalist.

What is your biggest goal in life?
To do something that means something and to maybe have my own animal sanctuary.

Louise FensomeMaintenance Coordinator

Describe in a few words a typical day for you at VA...
Answering telephone leads and emails. Following up with applicants, buyer & vendor leads, work orders & studying the portal reports.

What do you love the most in being part of the VA team?
The fun motivated team, working daily with the public & building relationships.

What did you want to be when you were a kid?
A fashion designer.

What is your biggest goal in life?
To be happy, healthy & successful for my little man.

Zak TurnerNegotiator

Describe in a few words a typical day for you at VA...
I would say a typical day at VA for me is going through new leads, conducting viewings, developing deals and taking new marketing photos and videos for new properties.

What do I love the most about VA team,
Everyone is always in good spirits and that is a good atmosphere is be involved in because it makes you feel positive about going to work. Everyone is also very helpful. This has enabled me to develop my understanding of the role.

What did I want to be as a kid?
I always wanted to play football professionally for Manchester United. Maybe one day. What is my biggest goal in life. My biggest goal in life is to build a successful career and maybe one day move abroad when I reach my 50s.